We hereby inform you on most important information of our current practices applicable to the processing of your personal data (the “Personal Data”) collected by PETRONAS Lubricants International Sdn Bhd (“PLISB”, “we”, or “us”) in the carrying out of the business relationship with us.

Contact Details
PETRONAS Lubricants International Sdn. Bhd.
Business Address: Level 26, Integra Tower, The Intermark
348 Jalan Tun Razak, 50400 Kuala Lumpur, Wilayah Persekutuan, Malaysia
Company number: 485509-D / 199901010609
Email: corp-legalcompliance-ex@pli-petronas.com

Source of the Personal Data
PLISB collects and processes your Personal Data that originate from the following sources: (i) directly from you; and/or (ii) from the company you work for.

Categories of Personal Data
The term Personal Data refers to the data provided to PLISB in the carrying out of the business relationship with PLISB. Such Personal Data include: (i) company’s data such as corporate name, tax code and contact details; (ii) biographical data relating to legal representatives and/or other persons in the organization such as name, surname, contact details, job position and other information shared with us in the course of the business relationship.

Purposes of the processing and legal basis
Your Personal Data will be collected and processed for the following purposes:

1. to facilitate the performance of the commercial agreement and any related activities in connection therewith. The legal basis for processing is the performance of a contract;
2. for administrative purposes connected with the performance of the commercial agreement or the fulfilment of legal requirements (e.g., accounting or tax requirements) or for complying with any requests from competent authorities. The legal basis for processing is the compliance with a legal obligation to which PLISB is subject;
3. to share the data with other PETRONAS Group companies for internal administrative and accounting purposes. The legal basis for processing is the legitimate interest of PLISB as part of a group of undertakings in transmitting personal data within the group for internal administrative purposes, including the processing of customers’ personal data.
4. in the event you complete a purchase order or require a service from us, to inform you by e-mail about offers and promotions on similar products and/or services. In this case, you can opt-out at any time, free of charge, by using the unsubscribe link in the e-mails you receive.
   
   In case you give your consent, your Personal Data will be collected and processed also:
   
   
5. to contact you from time to time (e.g., by means of commercial newsletters, e-mails, phone calls etc.) for marketing purposes, with information about current or new products, commercial opportunities and services or events sponsored by PLISB that may be of interest to you, as well as to verify customer satisfaction and to carry out market researches and surveys, and also to allow you to participate to prize contests, rewards, trips and/or receive gifts. The legal basis for processing is your consent and any refusal to provide the consent will have no effects other than our inability to inform you of any initiatives that may be of interest to you.
6. to communicate your Personal Data to selected commercial partners that will contact you from time to time (e.g. by means of commercial newsletters or otherwise) with information about their products and services. Our selected commercial partners are companies and organizations in the following sectors: automotive industry, car services;
7. to analyse your preferences and habits and to accommodate your needs and wishes based on our analysis of your profile.

The following table summarizes the Personal Data processed by PLISB in the carrying out of the business relationship and the respective purposes of and legal bases for processing.

Possible consequences for failure to provide Personal Data
The processing of your Personal Data is necessary for PLISB to establish a business relationship and to execute and perform the commercial agreement, as well as to comply with its legal obligations. The refusal to provide your Personal Data may prevent PLISB from establishing a business relationship and to execute and perform the commercial agreement, as well as to comply with its legal obligations.

Data Recipients Your Personal Data are processed by PLISB personnel and, if necessary or functional to fulfilling the purposes indicated above, your Personal Data may be processed by third parties that may also be specifically appointed by us as data processors.
The categories of recipients to whom your Personal Data may be disclosed are the following:

1. IT providers;
2. consultants and professionals in case of potential disputes or if deemed necessary to maintain security, prevent or investigate frauds and abuse;
3. public entities and authorities, exclusively for the purpose of fulfilling legal and regulatory obligation.
4. other PETRONAS Group companies;
5. marketing and travel agencies in connection with the organisation of the events and/or promotional activities;
6. any other third party with respect to potential acquisition and/or sale of any of PLISB business or assets or other business combination.

Under certain circumstances, your Personal Data may be transferred to other PETRONAS Group companies or to third parties that may also be specifically appointed by us as data processors, also outside Malaysia. In such case, we will ensure that PLISB has adopted appropriate safeguards, including standard data protection clauses in order to guarantee an adequate level of protection, or that derogations for specific situations apply. You may request to obtain evidence of the safeguards implemented by PLISB by contacting us at corp-legalcompliance-ex@pli-petronas.com.

Data Retention
We keep your Personal Data as long as necessary in order to fulfil the purpose for which the same are collected or provided to us.

We may retain your Personal Data for the purpose of carrying out the business relationship and carrying our promotional/marketing activities to comply with our legal obligations, to meet regulatory requirements, to resolve potential or actual disputes, to maintain security, prevent or investigate frauds and abuse.

Automated decision
We will not make any decision based solely on automated processing of your Personal Data which produces legal effects concerning you or similarly significantly affects you.

Security measures
We limit the access to your Personal Data to our personnel and third parties, who we reasonably believe need to have access to the same to provide you with the information or services you request from us and/or to carry out legitimate purposes of processing. We have security measures in place to support protection against the loss, misuse, alteration of the information under our control and we ensure that our systems adhere to appropriate market security standard.

Rights of the data subject
You have the right to obtain from us confirmation as to whether or not your Personal Data are being processed by us, and, where that is the case, you have the right to request us access to and rectification or erasure of the same or restriction of processing, and to object to processing, as well as the right to data portability, at any time. With respect to the right of data portability, you have the right to receive your Personal Data in a structured, commonly used and machine-readable format and to request the transmission of those data to another data controller.

In respect of the processing of Personal Data based on your consent, you have the right to withdraw your consent at any time.

In case you wish to access or correct your Personal Data, intend to exercise any of your rights, or should you have any questions about this Privacy Notice, you may contact us at corp-plisecretariat-ex@pli-petronas.com.

Supervisory Authority
In the event of a breach of applicable data protection laws you have also the right to file a complaint with the competent data protection authority.

CONSENT FORM

I have read the Privacy Notice and:

I consent to the processing of my Personal Data to be contacted by PLISB (by means of commercial newsletters, e-mails, phone calls etc.) for marketing purposes (e.g., for commercial opportunities, to receive information about current or new products or services) as well as to verify my satisfaction and to carry out market researches and surveys and to allow me to participate in prize contests, rewards, trips and/or receive gifts according to the terms set forth in the Privacy Notice.

Yes
No

I consent to the communication of my personal data to third parties commercial partners of PLISB for the purpose of their marketing activities, according to the terms set forth in the Privacy Notice. Our selected commercial partners are companies and organizations in the following sectors:

Automotive industries:

Yes
No

Vehicle services:

Yes
No

I consent to the processing of my personal data for profiling activities, according to the terms set forth in the Privacy Notice.

Yes
No